Thank you for choosing our services. This Cancellation & Refund Policy outlines the terms regarding subscription cancellations and refunds for our platform.
1. Subscription Plans
Our platform operates on a subscription-based model. Users can choose monthly or other available plans to access our services. Payments are billed in advance for the selected billing period.
2. Cancellation Policy
You may cancel your subscription at any time through your account dashboard or by contacting our support team.
-
Once a subscription is cancelled, the service will remain active until the end of the current billing period.
-
No additional charges will be applied after cancellation.
-
Cancellation will prevent automatic renewal for the next billing cycle.
3. Refund Policy
All payments made for subscriptions are non-refundable, except in the following situations:
-
Duplicate payment due to technical error
-
Incorrect billing caused by our system
-
Failure of service due to a verified technical issue on our platform
Refund requests must be submitted within 7 days of the payment date.
If approved, refunds will be processed to the original payment method within 7–10 business days.
4. Free Trials (If Applicable)
If a free trial is offered:
-
Users may cancel at any time during the trial period.
-
No charges will apply if the subscription is cancelled before the trial ends.
5. Service Termination
We reserve the right to suspend or terminate accounts that violate our terms of service. In such cases, refunds will not be provided.
6. Changes to This Policy
We may update this Cancellation & Refund Policy from time to time. Any changes will be posted on this page with the updated date.
7. Contact Us
If you have questions regarding cancellations or refunds, please contact us:
Email: support@wapzy.pro
Website: https://wapzy.pro